What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, remember your preferences, improve user experience, and provide analytical information to site operators.
This Cookie Policy should be read alongside our Privacy Policy for a full picture of how we handle your data.
Types of Cookies We Use
Strictly Necessary
Essential for the platform to function. These include session management, authentication tokens, and CSRF protection. These cookies cannot be disabled and do not require consent.
Functional
These remember your preferences — such as language settings, theme selection (dark/light mode), and account configuration — to provide a consistent experience across sessions.
Analytics
We use privacy-preserving analytics to understand how users interact with the platform. All data collected is aggregated and anonymised and is not used to identify individuals.
Security
Cookies used for fraud detection, bot prevention, and to support our compliance and risk management obligations under applicable financial crime legislation.
Third-Party Cookies
Some pages may include content from third-party providers (such as embedded media or payment processors) which may set their own cookies. VolkPay does not control third-party cookies. We recommend reviewing the relevant third-party privacy policies.
We limit third-party integrations on our platform and do not use advertising or tracking networks that profile users for marketing purposes.
Cookie Retention
Cookie lifespan depends on type:
- Session cookies — deleted automatically when you close your browser.
- Functional cookies — retained for up to 12 months, or until you clear your browser data.
- Analytics cookies — retained for up to 90 days in aggregated form.
- Security cookies — retained for up to 30 days to support fraud detection workflows.
Managing Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View all cookies currently stored on your device.
- Delete all cookies or cookies from specific websites.
- Block cookies from all or selected websites.
- Set preferences for future cookie handling.
Disabling strictly necessary cookies will prevent core platform functionality, including login and card management, from operating correctly.
Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable law. Changes will be posted to this page with an updated revision date.
Contact
If you have questions about our use of cookies, please contact privacy@volkpay.cc.